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Warranty · Care · Installation

We stand behind the floor.

Documents

Warranties by series

Residential and commercial warranty terms are issued per series. Download the guide for the product in question.

Everyday care

Care & maintenance

SPC luxury vinyl is among the most forgiving floors made, but a few habits keep it looking new and keep a warranty claim available if one is ever needed.

Download the care guide (PDF)

Routine cleaning

  • Sweep or vacuum regularly to remove dirt and grit, which is what actually abrades a wear layer over time.
  • Do not use a vacuum with a revolving beater bar.
  • Clean with a neutral pH cleaner formulated for luxury vinyl or laminate flooring. Follow the cleaner manufacturer's instructions.
  • Avoid wax, polish, oil soap, abrasive cleaners and steam mops.

Protecting the surface

  • Fit floor protectors under any furniture that is heavy or regularly moved.
  • Use non-staining, non-rubber-backed mats under rolling office chairs. Rolling furniture and carts need wide, flat wheels.
  • Place protective walk-off mats at all exterior doors.
  • When moving appliances back into place, roll them over wood panels rather than directly across the floor.

Moisture & sunlight

  • The floor is 100% waterproof, but it is not a moisture barrier. Water travelling around the perimeter can still damage the subfloor.
  • In bathrooms, laundries and other wet areas, fill the expansion space with a premium 100% silicone caulk.
  • Vinyl can suffer thermal degradation under long, direct exposure to strong sunlight. Use blinds, shades or drapes on unshaded glass.
  • Keep interior conditions in a normal living range, roughly 65–75°F and 30–50% relative humidity.